
Or: stop sending me PMs asking this
Lately, a very large number of people has been having trouble downloading from GameFront and JKFiles. I wasn't going to run an article on this, but I get so many questions about it I figured there's a demand. JKFiles is undeniably a very large part of the JKA modding scene, and this issue affects all JKFiles downloads.
A new policy
Some time ago, GameFront introduced a new policy: it no longer supports downloads from over 30 countries for (currently unspecified) legal reasons. If you are located in any of these countries, you will be unable to download any files from GameFront, and screenshots on JKFiles won't load.
Here is a full list of countries GameFront no longer supports, taken from their FAQ:
ArgentinaMexico
Chile
Spain
Thailand
Poland
Colombia
Brazil
France
Venezuela
Italy
Peru
Uruguay
Malaysia
Turkey
Indonesia
India
Ecuador
Costa Rica
Honduras
Hungary
Philippines
Portugal
Romania
Russian Federation
Serbia
Singapore
Sweden
Japan
Indonesia
The problem
These country bans are enforced by blocking IP addresses used by those countries. Unfortunately, this has the side effect of also blocking IP addresses used by people outside those countries - for example, neighboring countries. I'm in The Netherlands myself, and I'm blocked as well, for example.
Here is a comparison. On the left side is what happens when I load JKFiles using my IP address. On the right side, what happens when I load JKFiles using a completely different IP address that's not blocked.
What to do
GameFront recommends submitting a support ticket at https://breakmedia.zendesk.com/home if you are unable to download files/see screenshots on JKFiles even though you're outside the unsupported countries. If you're inside one of the listed countries, there's nothing you can do.
It's also possible to bypass the IP block by using a proxy, or the Tor browser, though the legality of this may differ from country to country.
Here's something Jeff (GameFront's community manager) posted on the subject:
[...]There have been many users who have submitted tickets since this new policy went into effect. I'm working as fast as I can and will answer every ticket I'm able to in an orderly fashion.
When submitting the ticket, please include example links of files you cannot access (in case it's an unrelated to topic issue) what the error message said (was it a 403 forbidden link, file not found, etc..) and country of origin. This will help remove replies related to asking for such information to proceed further.
Thanks,
Jeff
FYI, to those who feel that they are entitled to be belligerent towards me in support, don't. It will not compel me to reply to your ticket any faster and if provoking enough, not get you a response at all. I'm trying to help you the best that I can. The least I ask is for a little respect when talking to me about your issue.
Update: GameFront has updated their list, as their old list was apparently not entirely accurate. Here is their list of territories you should be able to download from:
If you are not in any of these territories, you will most likely not be able to download from GameFront.AD – AndorraAE – United Arab Emirates
AF – Afghanistan
AG – Antigua and Barbuda
AI – Anguilla
AL – Albania
AM – Armenia
AN – Netherlands Antilles
AO – Angola
AQ – Antarctica
AS – American Samoa
AT – Austria
AU – Australia
AW – Aruba
AZ – Azerbaijan
BA – Bosnia and Herzegovina
BB – Barbados
BD – Bangladesh
BE – Belgium
BF – Burkina Faso
BG – Bulgaria
BH – Bahrain
BI – Burundi
BJ – Benin
BM – Bermuda
BN – Brunei Darussalam
BO – Bolivia
BS – Bahamas
BT – Bhutan
BV – Bouvet Island
BW – Botswana
BY – Belarus
BZ – Belize
CA – Canada
CC – Cocos (Keeling) Islands
CD – Congo, Democratic Republic
CF – Central African Republic
CG – Congo
CH – Switzerland
CI – Cote D’lvoire (Ivory Coast)
CK – Cook Islands
CM – Cameroon
CV – Cape Verde
CX – Christmas Island
CY – Cyprus
CZ – Czech Republic
DE – Germany
DJ – Djibouti
DK – Denmark
DM – Dominica
DO – Dominican Republic
DZ – Algeria
EE – Estonia
EH – Western Sahara
ER – Eritrea
ET – Ethiopia
FI – Finland
FJ – Fiji
FK – Falkland Islands (Malvinas)
FM – Micronesia
FO – Faroe Islands
GA – Gabon
GB – Great Britain (UK)
GD – Grenada
GE – Georgia
GF – French Guiana
GH – Ghana
GI – Gibraltar
GL – Greenland
GM – Gambia
GN – Guinea
GP – Guadeloupe
GQ – Equatorial Guinea
GR – Greece
GS – S. Georgia and S. Sandwich Isles.
GT – Guatemala
GU – Guam
GW – Guinea-Bissau
GY – Guyana
HM – Heard and McDonald Islands
HR – Croatia (Hrvatska)
IE – Ireland
IL – Israel
IO – British Indian Ocean Territory
IQ – Iraq
IR – Iran
IS – Iceland
JM – Jamaica
JO – Jordan
KE – Kenya
KG – Kyrgyzstan
KH – Cambodia
KI – Kiribati
KM – Comoros
KN – Saint Kitts and Nevis
KW – Kuwait
KY – Cayman Islands
KZ – Kazakhstan
LA – Laos
LB – Lebanon
LC – Saint Lucia
LI – Liechtenstein
LK – Sri Lanka
LR – Liberia
LS – Lesotho
LT – Lithuania
LU – Luxembourg
LV – Latvia
LY – Libya
MA – Morocco
MC – Monaco
MD – Moldova
ME – Montenegro
MG – Madagascar
MH – Marshall Islands
MK – F.Y.R.O.M. (Macedonia)
ML – Mali
MM – Myanmar
MN – Mongolia
MO – Macau
MP – Northern Mariana Islands
MQ – Martinique
MR – Mauritania
MS – Montserrat
MT – Malta
MU – Mauritius
MV – Maldives
MW – Malawi
MZ – Mozambique
NA – Namibia
NC – New Caledonia
NE – Niger
NF – Norfolk Island
NG – Nigeria
NI – Nicaragua
NL – Netherlands
NO – Norway
NP – Nepal
NR – Nauru
NU – Niue
NZ – New Zealand (Aotearoa)
OM – Oman
PA – Panama
PF – French Polynesia
PG – Papua New Guinea
PK – Pakistan
PM – St. Pierre and Miquelon
PR – Puerto Rico
PS – Palestinian Territory, Occupied
PW – Palau
PY – Paraguay
QA – Qatar
RE – Reunion
RW – Rwanda
SA – Saudi Arabia
SB – Solomon Islands
SC – Seychelles
SD – Sudan
SH – St. Helena
SI – Slovenia
SJ – Svalbard & Jan Mayen Islands
SK – Slovak Republic
SL – Sierra Leone
SM – San Marino
SN – Senegal
SO – Somalia
SR – Suriname
ST – Sao Tome and Principe
SV – El Salvador
SY – Syria
SZ – Swaziland
TC – Turks and Caicos Islands
TD – Chad
TF – French Southern Territories
TG – Togo
TJ – Tajikistan
TK – Tokelau
TM – Turkmenistan
TN – Tunisia
TO – Tonga
TT – Trinidad and Tobago
TV – Tuvalu
TZ – Tanzania
UA – Ukraine
UG – Uganda
UM – US Minor Outlying Islands
US – United States
UZ – Uzbekistan
VA – Vatican City State (Holy See)
VC – Saint Vincent & the Grenadines
VG – British Virgin Islands
VI – Virgin Islands (U.S.)
VU – Vanuatu
WF – Wallis and Futuna Islands
WS – Samoa
YE – Yemen
YT – Mayotte
ZA – South Africa
ZM – Zambia
ZW – Zimbabwe
By Caelum, in Community News,
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