We don't know what occurs via PM with everyone. Only if we absolutely need to, do we look through someone's PMs, and that has never happened as far as I know. I think a lot of our moderation we do goes unnoticed. We aren't on here every second of every day, so if something happens that needs dealt with, you might see it at first and think "Why didn't the staff do anything about that?", but in reality none of us had seen it yet, and we get to it eventually. We've hidden a surplus of posts lately in fact. I try to keep threads on topic, but I don't discourage conversation. If someone posts something slightly off-topic but in good taste, I let it slide. If someone starts a whole new topic in a thread, then I deal with it when I see it. Our goal as staff is to not "over-moderate" in which it hinders the community to discuss in a fun and civil way. Of course that doesn't mean we should turn a blind eye on things that need attention. If there is any specific thing you refer to, please let me know privately. As far as banning members, that is a last resort. Banning someone shouldn't be done unless they break our rules multiple times and know that they are doing so already. I seem to remember a similar thread being made when JKHub first launched, except it was about the opposite problem.